Our experience – your success!

9.jpg

Complex service of electric hardware multimodal transportation from China to Moscow via port of Novorossiysk was worked at and implemented by sales department’ and multimodal department’ specialists. Customs clearance was performed in Mojaisk with the help of Multimodal Board’ partner.

“Our customer, an importer of electric goods in Russian Federation, announced compulsory conditions of cooperation – rendering of complex service including cargo delivery from China and customs clearance in Russia.

7 customs brokers have been carefully examined in order to choose a reliable partner for customs clearance in Russia. Process was complex enough, because customs clearance of goods from China is mostly a complicated procedure. Goods from China usually have low declared value, customs officers pay special attention on them. Naturally, nearly week delays of goods at customs are all in the day’s work. Not all customs brokers dare to deal with customs clearance of goods from China.

Eventually we managed to find very good partner - “CTT broker” company. They are true professionals. Even though problems with customs clearance of goods ultimately appeared, customs clearance was completed within 3 days. Our Customer, who had already faced two-week delays of his goods at Russian customs, was extremely glad and easy agreed to offset demurrage of transport. Customer was very satisfied with our service.

Cargo was complex – electrical engineering. There were nearly 20 HS Codes, descriptions of goods were several times more. As it usually happens during first time while technological process development, Customer had made some mistakes with payment, some wrong documents had been sent … That all determined three-day delay. Without these failures delivery would be perfect. But nevertheless these 3 days of delay for Chinese cargo are a successful completion of task, much lower than average demurrage term”.

Back to list



Callback Request
18.09.2020 Risks and Restrictions in the Freight Market Resulting from the Political Crisis in Belarus

The Republic of Belarus will suffer negative economic consequences arising from the political crisis. This will affect both the republic and most probably the freight market between the European Union and the Russian Federation. At least, we should expect redistribution of transit cargo flows if Minsk carries out its threats in response to the restrictions introduced by Poland and the Baltic states.

07.09.2020 Fraudulent Activities Have Increased. When Does Cargo Theft Take Place?

Due to the increase of criminal incidents in the cargo transportation market, the Legal Department of TELS Group reminds its employees and partners once again of the importance of the rules preventing cargo theft and the procedures allowing to admit contractors for transportation.

19.08.2020 TELS Maintains Positive Trend despite Negative Market Indicators

TELS Marketing Department has reviewed its work with the customers during the first six months of 2020 and provided the details to company’s management. The overall results are as follows – the increase of freight orders by 5 % and the actual profit by 6 % against the same period in the previous year.