TELS analytics sector has summarized “The Monitoring of Customers’ Satisfaction – 2012” outcome. This investigation takes place annually with the help of generally acknowledged world method SERQUAL which let define with a high degree of objectivity how our Customers evaluate the company and its service from the point of view of the main characteristics of quality.
On 13th of June 2012 TELS truck fleet has been increased by 6 couplings consisting of truck tractor MAN TGX 18.400 and tilt semitrailer Koegel SN24.
TELS group of companies has made a partner agreement with a consolidation warehouse in Forst, Germany, to improve cargo consolidation functions and optimize logistic patterns of package cargo delivery in the EU – CIS direction in May 2012. A new warehouse has large areas (two storehouses of 2,5 thousand square km), it is modernly equipped and has automated stocktaking, storage and cargoes movement systems.
During April and May 2012 there was a training for TELS’ carriers contract work with TELS Key Customers.
Since 5/2/2012 there will be changes in international transportation standards on the territory of Russian Federation. These changes refer to control tightening of cargo transportation conditions from EU by international companies. Fines for regulatory system violation are expected to grow considerably.
The year of 2011 became successful enough for TELS transport enterprise – TELS Cargo LLC
Personnel qualification is one of basic success components of cargo transportation activities. Continuous training and qualification growth of its employees enable TELS firm development and growth of services volume in any economic conditions.
In January 2012 TELS group of companies has obtained insurance policy from insurance company Brit Insurance (which is a member of large insurance company Lloyd’s, UK syndicate)
Our partners – transport companies – highly appreciate TELS services quality and competitiveness of cooperation terms. That are results received during regular monitoring of partners’ satisfaction and loyalty in November-December 2011
Within the bounds of own truck fleet enhancement program motor transport department TELS Cargo purchased next batch of vehicles: 5 couplings consisting of truck tractor MAN TGX 18.400 and tilt semitrailer Koegel SN24 with load capacity of 92 m3 and movable roof. Trucks meet EURO 5 standard ecological requirements. It is already second in 2011 replenishment of TELS own truck fleet.
TELS group of companies was partner of Exporters Forum, which took place in Minsk on 10th of November
The event was devoted to strategies of Belarusian companies’ appearance at international market. Steady economic growth strategy is considerably associated with export potential development and comprehensive integration of Belarusian economy into world economic system.
International Group of companies TELS, leader in the field of transport & logistic services at CIS market successfully confirmed its compliance with international standards of quality management system and ecological management system ISO 9001 and 14001.
Transport department of TELS group of companies – TELS Cargo obtained 5 new couplings consisting of truck tractors MAN TGX 18.400 and semitrailers Koegel SN24. Vehicles meet EURO 5 ecological requirements. Tilt semitrailers of 92 m3 capacity have movable roof, which simplifies top loading.
Dear colleagues, partners, friends!
TELS group of companies congratulates You on professional holiday – Motorist Day!
On 8th of December 2011, the date of Belaya Vezha Agreement, CIS transport market history will exceed 20 years. During this period CIS cargo transportations market has been built from scratch and is one of most attractive now.
TELS celebrated its first significant anniversary: we are 10 years old.
TELS group of companies cooperates with AVON since 2009. During this time long distance of mutual habituation and effective business relations building has been overcome.
Seminar is being held by “Apply Logistic” group of companies, which specializes in solving of different logistics tasks, TELS practicing experts will also share their knowledge and experience.