TELS: management system
- prevention of potential discrepancies while delivering our services;
- providing our clients with comprehensive information about our services;
- ongoing business process improvement;
- transparency towards our partners and potential customers;
- ongoing employee training and their professional skills enhancement.
Introducing TELS quality management system
In September 2008 TELS confirmed the compliance of its integrated management system with the requirements of ISO 9001-2000 and ISO 14001-2004 in the course of certification audit carried out by the Certification Association «Russkij Registr», a partner of IQNet International network.In September 2010 all TELS departments were certified as compliant with the requirements of ISO 9001:2008.
In October 2008 TELS passed the SQAS-assessment for compliance with the European Chemical Council’s (CEFIC) requirements for freight forwarding. Assessment was carried out by Bureau Veritas Certification, which had been accredited by CEFIC to evaluate forwarding companies. The Bureau examined such parameters as service quality, environmental protection, labour protection and cargo transportation security. The final assessment report is available in the CEFIC database for companies-members of the European Chemical Council.
In 2017 the company was certified according to the new international standard ISO 9001: 2015. TELS Group has developed, implemented and maintains a quality management system in accordance with the requirements of the international standard ISO 9001: 2015.
- decreasing the volumes of harmful emissions into the atmosphere, for which we incorporate our own EURO 5 truck fleet and equipped trucks for internal European transportations;
- establishing risk assessment systems and potential cargo transportations emergencies prevention, including dangerous cargo shipment;
- informing our partners about the ecological management system as well as about our requirements towards our contractors;
- increasing the ecological awareness level among TELS employees.
TELS: Information Security Management Systems
TELS achieved accredited ISO 27001:2013 Information Security Management Systems (ISMS) certification on October 17, 2019. The audit was performed by TÜV certification body (Germany).
ISO/IEC 27001 is one of the key and most effective way to protect and manage information. The standard specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented information security management system within the context of organization’s overall business risks. The Information Security Management System covers all information assets – paper and electronic documents, computers, information systems, networks, personnel storing and processing information.
ISO 27001 certification demonstrates to our business partners and customers that the company has an effective information security management system and that their business information is well protected.
Quality Management System Certificate 2018 p 1
Quality Management System Certificate 2018 p 2
Quality Management System Certificate 2018 p 3
Quality Management System Certificate 2018 p 4
Quality Management System Certificate 2018 p 5
Environmental management system certificate 2018 p 1
Environmental management system certificate 2018 p 2
Environmental management system certificate 2018 p 3
Environmental management system certificate 2018 p 4
Environmental management system certificate 2018 p 5
Association of International Automobile Carriers of the Russian Federation
Certificate of Belarusian Association of International Forwarders
Annex to the Certificate ISO 14001:2004
Certificate ISO 14001:2004
Annex to the Certificate ISO 9001:2008
Certificate ISO 9001:2008
Marketing Research and Analytics Departments of TELS Group carried out a marketing audit of the transportation industry developing in new conditions. This article summarizes one part of the report on the market trends that have been developing more rapidly as a result of the pandemic and will be shaping the future of transportation and logistics.
A new batch of heavy trucks consisting of 7 MAN trucks with Krone Mega Liner curtain side semi-trailers were added to TELS’s fleet in October.
The Loadstar reports that according to Transport Intelligence the coronavirus pandemic has resulted in a 11.6% decline in air and sea freights over the previous year.