2001-2003: TELS Beginning
The Company TELS (T.E.L.S. Transeuropean Logistic Services Ltd) was founded in London (Great Britain) in 2001. TELS start was initiated by the group of highly-qualified logistic specialists on the basis of joint Belarusian- English capital.
The Representative office of T.E.L.S. Transeuropean Logistic Services Ltd was opened in Minsk (Belarus) in 2002. Starting from this moment TELS begins to organize import-export transportations on the market of Europe – CIS countries. Groupage department was created to provide the clients with the possibility to transport small deliveries. Also it was a starting point to organize the chain of consolidation warehouses.
New office in Moscow was opened to improve the quality of the services provided on the RU market.
In 2003 TELS insures its liability to Clients in TT Club (Great Britain) thus ensuring its clients a secure services.
TT Club is a club of mutual insurance for multi-modal operators, shipping lines, ports, stevedores, freight forwarders, logistic companies and cargo handling terminals.
2004-2005: Standards and Quality Improvement of the Provided Services
In 2004 TELS Group became a member of FIATA (International Federation of Freight Forwarders Associations) – one of the most trustworthy professional organization of freight-forwarders. FIATA membership confirms the high-quality of provided services and gives a number of advantages in organization of international transportations by different means of transport.
In 2005 the company was certified for ISO 9001:2000, which confirms the compliance of the Companies’ management system with the highest international standards.
2006-2008: new TELS Groups’ Branches
To provide high-quality services for the clients of the East-European region new office in Warsaw was founded in 2006.
In 2007 Transport company TELS-Cargo (Moscow) was founded, and the own fleet of trucks was obtained, The fleet consists of vehicles which correspond to high-ecological standards. Driving staff is a highly-professional team which is also certified for transportation of hazardous goods.
The range of services was expanded. New departments were created to organize transportations by sea, railway and air. The Company began to organize multimodal transportations by all kinds of transport as well as container shipments.
Office in Kiev was founded to increase the presence of TELS in Ukraine.
The same year TELS Group was certified for ISO 14001:2004 and SQAS – standards of economic management.
2009-2010: the Development of TELS Group during the World Crisis
Despite of crisis tendencies (the decrease of international transportations’ market by 40%), TELS increased its’ volumes by 18% in 2009.
Groupage department was increased, the network of warehouses for consolidation was increased as well. Also th own fleet of small trucks was obtained these years.
In 2010 TELS passed the certification for ISO 9001:2008 successfully. In order to improve the strategic planning
technology and to evaluate the results of activities, some changes in the system of management were made. It was a beginning of the Management Company project, which has been created to provide effective management of the growing international network of TELS branches.
2011-2013: Further Growth of TELS Group and the Development of its Services
To develop further cooperation with European clients new office in Prague was opened in 2011.
The geography of transportation expanded, the volumes of groupage transportations increased. New consolidation lines were opened to organize groupage shipments form any point of Europe.
The Corporative Training Center, which was created for personnel training purposes, now provides training services for the Key clients on their request.
2014-2016: Company’s Activity in New Economic and Political Conditions
Despite the growing tension around the world resulting from the developing global economic recession and worsening of economic and political trade relations between the countries caused by the situation in Ukraine, TELS keeps to its development strategy.
In 2015, TELS Group expanded the office in the UK.
TELS’s own fleet of vehicles is constantly growing. By the end of 2016, it had exceeded 200 units of heavy and light vehicles.
2017-2019: development of integrated service and industry logistics
To meet the growing needs of the customers, TELS is modernizing its organization and information structure to provide a wide range of services, including:
- warehouse handling services, including labeling of large consignments for transportation to the EAEU countries;
- creation of accelerated delivery schemes for groupage cargo;
- development of project and oversized cargo transportation;
- creation of a special department for the transportation of alcoholic beverages;
- expanding transportation options for the automotive industry;
- development of container shipping services from China by all modes of transport; and etc.
To optimize the delivery schemes from the European Union, TELS opened a transportation division in Prague (the Czech Republic). Transport with Czech registration allows to meet the growing needs of customers in the delivery of goods to / from Europe against the reduction of permits for international transportation for carriers from the CIS countries.
Company-owned fleet of vehicles increased to 350 units of heavy trucks. The fleet is diversified to transport increased volumes of cargo, including oversized and heavy cargo.
2020: TELS in conditions of the COVID-19 pandemic
In 2020, the recessional trends in the global economy intensified significantly against the COVID-19 pandemic. The market of transportation and logistics faced the situation of a “perfect storm”, which led to the reduction of market players in logistics industry, increase of competition, development of cooperation and collaboration, and stronger protectionist trends in the world.
Despite the general reduction of freight volumes in the market, TELS maintained positive trends in all commercial indicators.
Taking into consideration all the economic and political events as well as the emerging trends in the logistics market, TELS has determined the most important development principles for the next few years:
- Creation of a logistics ecosystem for supply chain management.
- Maximum automation of all the activities.
- Constant development of new capacities through the implementation of projects and improvement of the existing business model.
- Flexible response to market demands.
- Synergy with the customers.