TELS Groups’ History
2001-2003: TELS Beginning
The Company TELS (T.E.L.S. Transeuropean Logistic Services Ltd) was founded in London (Great Britain) in 2001. TELS start was initiated by the group of highly-qualified logistic specialists on the basis of joint Belarusian- English capital.
The Representative office of T.E.L.S. Transeuropean Logistic Services Ltd was opened in Minsk (Belarus) in 2002. Starting from this moment TELS begins to organize import-export transportations on the market of Europe – CIS countries. Groupage department was created to provide the clients with the possibility to transport small deliveries. Also it was a starting point to organize the chain of consolidation warehouses.
New office in Moscow was opened to improve the quality of the services provided on the RU market.
In 2003 TELS insures its liability to Clients in TT Club (Great Britain) thus ensuring its clients a secure services.
TT Club is a club of mutual insurance for multi-modal operators, shipping lines, ports, stevedores, freight forwarders, logistic companies and cargo handling terminals.
2004-2005: Standards and Quality Improvement of the Provided Services
In 2004 TELS Group became a member of FIATA (International Federation of Freight Forwarders Associations) – one of the most trustworthy professional organization of freight-forwarders. FIATA membership confirms the high-quality of provided services and gives a number of advantages in organization of international transportations by different means of transport.
In 2005 the company was certified for ISO 9001:2000, which confirms the compliance of the Companies’ management system with the highest international standards.
2006-2008: new TELS Groups’ Branches
To provide high-quality services for the clients of the East-European region new office in Warsaw was founded in 2006.
In 2007 Transport company TELS-Cargo (Moscow) was founded, and the own fleet of trucks was obtained, The fleet consists of vehicles which correspond to high-ecological standards. Driving staff is a highly-professional team which is also certified for transportation of hazardous goods.
The range of services was expanded. New departments were created to organize transportations by sea, railway and air. The Company began to organize multimodal transportations by all kinds of transport as well as container shipments.
Office in Kiev was founded to increase the presence of TELS in Ukraine.
The same year TELS Group was certified for ISO 14001:2004 and SQAS – standards of economic management.
2009-2010: the Development of TELS Group during the World Crisis
Despite of crisis tendencies (the decrease of international transportations’ market by 40%), TELS increased its’ volumes by 18% in 2009.
Groupage department was increased, the network of warehouses for consolidation was increased as well. Also th own fleet of small trucks was obtained these years.
In 2010 TELS passed the certification for ISO 9001:2008 successfully. In order to improve the strategic planning
technology and to evaluate the results of activities, some changes in the system of management were made. It was a beginning of the Management Company project, which has been created to provide effective management of the growing international network of TELS branches.
2011-2013: Further Growth of TELS Group and the Development of its Services
To develop further cooperation with European clients new office in Prague was opened in 2011.
The geography of transportation expanded, the volumes of groupage transportations increased. New consolidation lines were opened to organize groupage shipments form any point of Europe.
The Corporative Training Center, which was created for personnel training purposes, now provides training services for the Key clients on their request.
2014-2016: Company’s Activity in New Economic and Political Conditions
Despite the growing tension around the world resulting from the developing global economic recession and worsening of economic and political trade relations between the countries caused by the situation in Ukraine, TELS keeps to its development strategy.
In 2015, TELS Group expanded the office in the UK.
TELS’s own fleet of vehicles is constantly growing. By the end of 2016, it had exceeded 200 units of heavy and light vehicles.
2017-2018: Development of Comprehensive Services and Industry-Specific Logistics
In 2017, the company was certified according to the new international quality management standard ISO 9001:2015 and the environmental management system ISO 14001:2015. It also received SQAS attestation certificate.
To satisfy customers’ needs, TELS upgraded its operational and information structure by providing a wide range of services, such as handling and labelling of large consignments during transportation to the EEU; design of accelerated delivery schemes for groupage cargoes; development of transportation services for project and oversize cargoes; creation of a special department organizing transportation of alcoholic beverages; design of uninterrupted delivery schemes for pharmaceutical products and food raw materials from Europe; rail container transportation from China, etc.
By the end of 2018, TELS’s own fleet had increased to 300 units of heavy vehicles. The diversity of vehicles allowed to increase the volumes of bulky and heavy cargoes.
2019: Optimizing Logistics Services
In order to optimize the delivery schemes from the European Union, TELS opened a transportation office in Prague, the Czech Republic. Vehicles registered in the Czech Republic help satisfy the growing demand for delivery of goods to/from Europe against the reduction of quota permits for international transport from the CIS countries.
Quality Management System Certificate 2018 p 1
Quality Management System Certificate 2018 p 2
Quality Management System Certificate 2018 p 3
Quality Management System Certificate 2018 p 4
Quality Management System Certificate 2018 p 5
Environmental management system certificate 2018 p 1
Environmental management system certificate 2018 p 2
Environmental management system certificate 2018 p 3
Environmental management system certificate 2018 p 4
Environmental management system certificate 2018 p 5
Association of International Automobile Carriers of the Russian Federation
Certificate of Belarusian Association of International Forwarders
Annex to the Certificate ISO 14001:2004
Certificate ISO 14001:2004
Annex to the Certificate ISO 9001:2008
Certificate ISO 9001:2008
Due to the increase of criminal incidents in the cargo transportation market, the Legal Department of TELS Group reminds its employees and partners once again of the importance of the rules preventing cargo theft and the procedures allowing to admit contractors for transportation.
TELS Marketing Department has reviewed its work with the customers during the first six months of 2020 and provided the details to company’s management. The overall results are as follows – the increase of freight orders by 5 % and the actual profit by 6 % against the same period in the previous year.
Registration of goods labelled with Data Matrix codes in the Chestny Znak (Honest Mark) system is being tested in Russia. Labelling of all pharmaceuticals, shoes and cigarettes has become mandatory from July 1, 2020. This will apply to perfumes, eau de toilettes and photo products from October 1, 2020, to tyres – from January 1, to consumer goods – from January 1